Ziren foods and more

Welcome to Ziren Foods & More. By purchasing our products through Seller Africa, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order.

2. Products

We specialize in the sale of quality foodstuffs including but not limited to:

Fufu flour

Egusi (whole and ground)

Palm oil

Other locally sourced food items

All products are carefully processed, packaged, and handled under hygienic conditions to ensure quality and safety.

3. Orders and Payments

All orders must be placed through the Seller Africa platform.

Payment must be made in full before order processing begins.

We reserve the right to cancel any order due to unavailability of stock or payment issues.

Prices are subject to change without prior notice.

4. Delivery Policy

Orders will be processed within 24–72 hours after payment confirmation.

Delivery timelines depend on your location and the logistics partner used by Seller Africa.

Customers are fully responsible for the payment of delivery/shipping fees associated with their orders.

Delivery fees are determined based on location, weight, and logistics provider rates.

We are not responsible for delays caused by third-party delivery services.

Customers must provide accurate delivery details. We are not liable for failed deliveries due to incorrect information.

5. Return and Refund Policy

Due to the nature of food products:

Returns are only accepted if the product is damaged, contaminated, or incorrect upon delivery.

Complaints must be made within 24 hours of receiving the product.

Evidence (photos/videos) must be provided to support claims.

Approved refunds or replacements will be processed accordingly.

6. Product Storage and Usage

Customers are responsible for proper storage of food items after delivery.

We are not liable for spoilage due to improper handling or storage after delivery.

Always follow recommended storage instructions (e.g., keep in a cool, dry place).

7. Health and Safety Disclaimer

Our products are made from natural food ingredients.

Customers with allergies or dietary restrictions should confirm product suitability before purchase.

We are not responsible for any adverse reactions resulting from consumption.

8. Customer Responsibilities

By purchasing from us, you agree to:

Provide accurate order and contact details

Pay applicable delivery fees

Respond promptly for delivery coordination

Treat our staff and delivery partners with respect

9. Limitation of Liability

Ziren Foods & More shall not be held liable for:

Delays caused by logistics providers

Losses arising from misuse of products

Indirect or incidental damages related to product use

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services implies acceptance of the updated terms.

11. Contact Information

For inquiries, complaints, or support, please contact us via Seller Africa messaging or our official business contact.