We collect only the information needed to provide your orders, support vendors, and keep the marketplace safe.
Seller Africa uses customer and vendor information to: process orders, communicate about deliveries, protect accounts, and improve marketplace services.
We do not sell personal information to third parties. Data is only shared with payment partners, shipping carriers, and service providers when needed to fulfil an order.
We retain order details, billing and delivery addresses, and service communications to provide support and help you track orders.
We also use customer preferences to personalise recommendations and marketing only when you opt in.
Vendor information is used to manage product listings, shipping logistics, and marketplace payments. Confidential vendor account details are secured and only accessible to authorized Seller Africa team members.
You can request copies of the personal data we hold for your account.
If your contact or delivery information changes, just update your account or contact support.
We protect data with standard security controls and only share what is needed to complete orders.
For privacy questions, email support@sellerafrica.com.